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W10L20: Creating Your Chatbot - Coggle Diagram
W10L20: Creating Your Chatbot
Agent:
Visit the Dialogflow website and log in with a Google account.
Click "CREATE AGENT" (or "+ Create Agent").
Name the agent (e.g., "CarreyTheCarAgent"), ensuring the name is clear for future reference.
Configure the agent to understand English conversations and set the timezone to GMT+8.
Finally, click the "CREATE" button.
Intent:
Default Welcome Intent: For greeting users. Users can view and add "Training Phrases" (what users might type) and "Responses" (the chatbot's replies). The guide demonstrates how Dialogflow matches similar, not just exact, phrases to an intent.
Default Fallback Intent: For when the chatbot doesn't understand the user's input. Users are instructed to review and add more response variants to this.
The guide then walks through creating a new custom intent:
Click "CREATE INTENT" and name it (e.g., "Types of Service").
Add various "Training Phrases" that users might use to ask about the services (e.g., "What services do you provide?").
Define "Responses" that the chatbot should give for this intent (e.g., "Thanks for enquiring! We provide SERVICING and RENTAL for both CARS and TRUCKS...").
Entity:
Creating a custom entity:
Navigate to "Entities" and click "CREATE ENTITY."
Name it "VehType" and add possible values like "car" and "truck."
Save the entity.
Telegram chatbot:
Direct Search in Telegram:
Open your Telegram app.
Tap the search icon (magnifying glass) at the top.
Type the chatbot's name or a relevant keyword (e.g., "weather bot," "translator bot," "news bot").
Look for results with a bot icon (often a small robot head) next to the name. Official bots often have a checkmark.
Dialogflow agents beyond basic intents and entities through Small Talk, Validation, and continuous Training, noting how the platform handles common conversational elements automatically to manage fluid human interaction.