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Channel Performance and Delivery - Coggle Diagram
Channel Performance and Delivery
Channel
Reporting Needs
Product Performance Reporting (ABC, Revenue, etc)
Incentive Campaign Reporting (Employee)
Leaderboard Reporting (Employee, Region)
UFC Reporting (Employee, Region)
Athena Run-Rate revamp
Balance Score-Card automation & reporting
Bravety (Call Centre) Insights for Business Queues
In-month Reporting
Channel
Sales uplift
SME Customer Profiling
SME Mobile Market Share/ARPU
ML Models enhancements
Based on Profiling and Market Share
SMILE models/Engineering enhancements
from BRAVETY
Channel Enablement Needs
Mercury Feature Enhancements
Vendor management (IBISWorld, Bombora, Salesforce, etc)
Operational Issues
Mercury's Operational Issues
Athena's Ops issues