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Evaluación de un Programa de E- Formación Verónica Rivere 8…
Evaluación de un Programa de E- Formación Verónica Rivere 8-944-452
Evaluation of Profitability
It is complex to measure but it is mandatory to measure it
Highlights the challenge in setting clear criteria for profitability evaluation.
Explores techniques to isolate the direct impact of training from other influencing factors.
A method involving comparing a group that receives training with a group that does not to assess impact.
Evaluation of Costs
Facilitates: decision making and profitability analysis: Cost evaluation aids in making informed decisions and conducting profitability analysis.
Planning: systematic collection (takes time), viewing indicators and estimates, etc.
Usual indicators: Cost/Hour, Cost/Attendee, Cost/Hour/Attendee.
Evaluation of an E-Training Program
Immediate Evaluation
Assesses the immediate learning outcomes and participant satisfaction.
Effectiveness Evaluation
Determines if the training achieved its intended objectives and had a practical impact.
Total Evaluation
A comprehensive assessment of the entire e-training program.
Definition: Evaluation involves continuous and systematic verification of results.
Measurement of the level of behavior modification produced in the trained individuals
Trend Analysis
Estimates from the participants themselves
Considers the influence of external elements on the training's outcomes.
Profitability calculation (ROI)): Focuses on the calculation of Return on Investment
Other sources: senior management, clients, external experts, collaborators, etc.
Converting results into economic value
Measurement Indicator: Defines the specific metric used for measurement.
Establish its current value: Determining the baseline value of the indicator.
Establish its unit value: Defining the value per unit of the indicator.
Evaluation of Effectiveness
The objectives of the training action have been achieved, due to the training action
It should focus on: definition process (design), developed competencies (delivery), competency transfer (transfer)
(Many more questions must be answered, all aimed at knowing if the training action truly "satisfied" the trainee's needs
Measure all competencies (knowing, knowing how to do, knowing how to be, wanting to do)