Please enable JavaScript.
Coggle requires JavaScript to display documents.
Evaluation of Effectiveness, Imelda Valencia - Coggle Diagram
Evaluation of Effectiveness
Evaluation of Effectiveness
Focus on
Competencies developed (delivery)
Transfer of competencies (transfer)
Definition process (design)
Did the training meet the learner’s needs?
Evaluation of Profitability
Hard to establish criteria
Difficult to measure but mandatory
Methods to isolate training effects on results
Control groups
One that participated and one that did not
Trend Analysis
During planning
After the training
Other sources
Senior management, clients, external experts, collaborators
ROI calculation
Participant estimates
Reduced number
Multi-temporal
Requirements
Moderate cost, reliable, acceptable
Converting Results into Economic Value
Set target measurement level (or variation)
Calculate total amount (in time or actions)
Profitability indicators
ROI = (Revenue - Costs) / Costs (ideal > 0)
Payback Time = Costs / Monthly Revenue
CBI (Cost-Benefit Index) = Revenue / Costs (ideal > 1)
Design evaluation includes
Definition, participant selection, tutor suitability, technical/administrative support, content design, material quality (interaction, usability, etc.), training strategies, infrastructure, program costs
Imelda Valencia