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Onboarding Funnel - Coggle Diagram
Onboarding Funnel
Phone Verification
Auto-read
OTP Sent
User didn’t enter OTP
Wrong OTP entered
OTP Not Sent
SMS gateway fail
Number format issue
Manual Entry
OTP Sent
User didn’t enter OTP
Wrong OTP entered
OTP Not Sent
Backend issue
User exit before resend
Email Verification
Google Login
Google token mismatch
Email OTP
OTP not entered
Mail went to spam
PAN Verification
PAN Entered
Mismatch with Aadhaar
Outdated PAN
PAN Verified
Success
Bank Verification
UPI Flow
User dropped mid-journey
Bank app timeout
Manual Entry
Account mismatch
Invalid IFSC/Acct No
Selfie
Hyperverge Init
Camera denied
App crash
Face Match
Mismatch
Low lighting
F&O Activation
AA Pull
No response from AA
Doc rejected
Manual Upload
Wrong format
Blurred upload
Trackpad Signature
Sign with Touch
User didn’t sign
Upload Image
Image rejected
eSign
Digio Webview
Webview closed early
OTP not received
Success
Proceed to trading