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Evaluation of an E-Learning Program - Coggle Diagram
Evaluation of an E-Learning Program
A systematic and continuous process to analyze, assess, and improve the components of a virtual training course.
Types of Evaluation
Total Evaluation
A comprehensive analysis of course design, implementation, results, and participant satisfaction. Provides an overall view.
Immediate Evaluation
Conducted right after the training ends. Uses surveys, self-assessments, and tests. Identifies strengths and weaknesses.
Effectiveness Evaluation
Measures whether acquired knowledge and skills are applied in real work or personal settings. Focuses on real-world impact.
Efficiency Evaluation
Analyzes the relationship between invested resources (money, time, staff) and the outcomes achieved.
Stages of the Training Program
Needs Assessment and Goal Setting
Initial diagnosis to define clear, measurable goals (SMART).
Planning and Design
Selection of content, methodology, technology, and evaluation tools.
Implementation
Course rollout, monitoring progress, and issue management.
Evaluation and Improvement
Review of results, ROI, applied learning, and lessons learned.
Key Criteria
Effectiveness:
Achievement of learning goals.
Efficiency:
Optimal use of resources.
Efficiency:
Optimal use of resources.
Competency Transfer:
Practical application in real scenarios.
Profitability Evaluation
Profitability Evaluation
ROI (Return on Investment)
RC1 (Cost/Revenue Ratio)
Payback Period
Complementary methods
Control groups
Before/after comparisons
Interviews and performance analysis
Evaluation Indicators
Hard Indicators (objective and measurable):
productivity, overtime, error rates.
Soft Indicators (subjective or qualitative):
satisfaction, motivation, innovation.
Indicator requirements:
Relevance
Moderate cost
Reliability
Acceptability
Limited number
Multi-temporal analysis