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Identify skills and approaches needed for resolving conflict with parents…
Identify skills and approaches needed for resolving conflict with parents and other practitioners.
clear communication skills good for both parents and practitioners.
a restorative approach good for practitioners.
always remain calm good for both parents and practitioners.
ensure active listening skills good for practitioners.
empathise with others perspectives and views good for practitioners.
the ability to compromise and negotiate good for practitioners.
stay focused on cause of disagreement and find mutual agreeable solution good for both parents and practitioners.
good for both parents and practitioners to have problem solving skills.
parents and practitioners should also be able to self regulate and have patience.
practitioners should also be able to be respectful and make sure they dont break confidentiality.
practitioners should be able to address issues early.
practitioners should always respect privacy.
practitioners should always try focuses on the outcome.
practitioners should be aware to involve management if needed.
parents should try stay calm and professional.
parents should always try listen first.
parents should be able to acknowledge feelings.
parents should be able to clarify issues.
parents should be able to share their perspectives.
parents should be able to follow up to maintain trust.