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NLI - Coggle Diagram
NLI
GET CUSTOMER ID
User loads the Net banking Login page and CTA on Get your Custid option
Redirected on Get custid landing page
User set the DOB + Mobile NO option for recovery
user enter the valid details and capture
Redirected to MFA overlay where user enter valid OTP
For a valid customer system will display the custid
User set the PAN+ Mobile NO option for recovery
Reset Password
User loads the Net banking Login page and CTA on Reset your PWD option
User enter valid Custid and capture
user enter valid Mobile no
senior citizens with Age > 70
DC+OTP
Reset Password page
user enter valid new and Confirm PWD
When User doesn’t belong to the Senior Citizen Cust type i.e. (Cust type: 2,3,4,5,Y & Z) OR User belongs to Senior Citizen Cust types above but Age is less than 70 years)
DC+OTP and Split OTP
NB Regestration- Under development