Please enable JavaScript.
Coggle requires JavaScript to display documents.
Problems with Hospital Websites and other Health Management Websites -…
Problems with Hospital Websites and other Health Management Websites
UX issues - Complicated Navigation
- Complex, cluttered menus and multiple steps to find basic services like appointment booking and contact info. Button links for them may be hard to find or poorly labeled, or missing entirely
Slow loading times
Accessibility issues
Lack of screen reader support
Poor color contrast
Lack of language support
Inaccessible forms
Security and privacy concerns
Poor authentication systems
Weak data security
Lack of a clear privacy policy
Problems with communication
Lack of real time updates
Unclear medical info
Outdated info
Unnecessary complexity
Problem of creating multiple accounts for different services
Lack of user centric features
Too many features
Issues with Post Care Support
Limited feedback mechanisms for patients
Difficulty accessing medical records, prescriptions or test results
No easy access to post op instructions or follow up care
Issues with Customer Support
Lack of live support - no live chat, long waiting times for responses
Overreliance on automated emails or chatbot replies rather than personalized support
Limited communication methods, such as only email or phone