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GTT operational plan 2025 - Coggle Diagram
GTT operational plan 2025
The vision
Autonomy
Mastery
Purpose
The execution
Training
Hiring
Operational/Strategic planning
Clear lines of responsibility for GTMs
Onboarding
Repeat clients
Trade
GTM gold standard expectations
Checking inboxes when GTAs OOO
Call listening (live)
Switch selling
Data
KPIs
Moving from Min to target
Overflow
Productivity
What does good look like
Strengths
Culture
Office attendance
Weaknesses
Capacity planning
Weekends
What's the sweet spot?
Getting SMART with working out capacity
Relationships with sales programmes
Opportunities
Efficiencies
Segment responsibilites
CSQ
Live leads
Repeat mining
Finding destination relevant hooks before engaging (Molly idea RE Egypt museum reopening)
Process
Live passthroughs
Sales as a science
Effectiveness
Sales as an art
Call outcomes
Economy
Where are the cost savings?
People
Pathways
Progression to CS
Retention
Fams
Incentives
ESG
Senior GTAs
GTM development and turnover
Succession planning
GOALs
35% T-P EOY
70% T-P
KISS
Productivity gains - PT/Booking gains per GTA
Threats/Risks
What do we know about the competition
Reliant on the phone
How can we make this quicker?
GTM product champ accountability
Region specific objectives
Link with product