Please enable JavaScript.
Coggle requires JavaScript to display documents.
emotions and moods - Coggle Diagram
emotions and moods
sources
personality
day of the week
time of the day
weather
stress
social interactions
sleep
excercise
gender identity
OB applications
creativity
motivation
leadership
anger
sadness
transformational leadership
negotiation
anger and power
customer service
work-life conflict
unethical behaviour/ CWB
safety and injury
implications for managers
natural part of the workplace
emotional experience is volatile and unpredictable
anticipate on reactions of employees to changes in policies or taking action
surface acting and emotional suppression are not the best options
improve ability to explain and regulate own and others behaviour
creativity and motivation are important for effective decision making
positive display of emotion is contagious
emotion regulation
identify and modify felt emotions
role of personality
N
self-esteem
role of environment (diversity)
role/type of job
beneficial and exhausting
techniques
deep and surface acting
emotional suppression
cognitive reappraisal
social sharing and venting
emotional intelligence
perceive emotions (self and others)
understand the meaning of emotions
regulate emotions
cascading model of EI
affective circumplex
affective events theory