Please enable JavaScript.
Coggle requires JavaScript to display documents.
English for Tourism Branch of ESP (English for Special Purposes) - Coggle…
English for Tourism
Branch of ESP (English for Special Purposes)
it is teaching English to people who will work in the tourist industry.
hotel employees
travel Agents
Tour Guides
Airport Officials
Main Areas of Focus
Tourism-related vocabulary (e.g., airport terms, hotel services, booking terms)
Polite language (polite English for customer service)
Understanding cultural differences between nationalities
Typical Scenarios
Airport vocabulary & travel issues
Hotel & accommodation terms
Booking procedures (flights, hotels, tours)
Dealing with complaints
Telephone communication skills
Needs Analysis
determine exactly what your class will need to know
For instance a Hotel Receptionists need: (focus on speaking and listening skills)
Inquiries & Reservations
Reception Vocabulary & Role Plays
Hotel Services, Pricing, Availability
Food Services
Local Tours & Itineraries
Dealing with Complaints
Checking Out, Billing
Coursebooks vs. Authentic Materials
Coursebooks
Suitable for common scenarios
Limited coverage for advanced roles (e.g., hotel managers)
Authentic Materials (Realia)text
Use real-world materials (e.g., brochures, timetables)
Involve students in practical situations (e.g., preparing and guiding a local tour)
Benefits of Learning Tourism English
Tourism is a massive industry with continuous growth over the past 60 years.
Increasing number of tourists leads to a growing demand for jobs in the tourism sector.
Tourism industry includes any field that deals with visitors to a country.
1 out of every 11 jobs is related to tourism in some way.
Abundant job opportunities make it easier to start a career in the tourism industry compared to other fields.
Knowing tourism English is essential for effective communication with foreign visitors.
Improved communication skills can make you a better worker and increase chances for career advancement.
6 Types of Tourism English
Hotel and Hospitality
Transportation
Medical Tourism
Tourist guide
Outdoor and indoors attractions
Travel agency