Please enable JavaScript.
Coggle requires JavaScript to display documents.
The fundamentals of effective communication - Coggle Diagram
The fundamentals of effective communication
Clear and understandable
Clear, simple and understandable words are used in communication.
Use correct grammar
Avoid mistakes and facilitate understanding.
Contextual Language
Choosing language appropriate to the audience or interviewee.
Listening
Active listening
Listening carefully to the interlocutor's thoughts and paying attention to them.
Asking again
Asking questions to check your understanding
Empathy
Understanding and supporting the feelings of the interlocutor.
Nonverbal communication
Physical Behavior
The Role of Body Language, Facial Expressions, and Hand Gestures in Communication.
Eye contact
Maintaining eye contact with the interlocutor increases the effectiveness of communication.
Calm and Confident Posture:
Give a confident and positive impression through physical posture and actions.
Patience and respect
Respecting the other person's opinion
Listening to others' opinions before expressing your own.
Being patient
Taking time during the conversation to allow others to say the words.
Problem Solving:
eeking to solve problems together through effective communication.
Focus on the solution
Focus the conversation on a positive outcome and strive for a solution.