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Telephone - Coggle Diagram
STARTING
Hello!
This is XX (from SE) speaking
XX speaking!
Who's calling please?
Can I speak to XX please?
Is that XX?
CONTROLLING :warning:
Can you repeat (slowly/again) please?
Can you speak more slowly please?
Can you speak up please?
Can you turn the volume down please?
Can you turn off/on your mic please?
Can you/I'll call back later (I'm in a meeting at the moment, I'm driving etc)..?
Sorry you have the wrong number!
So, if I understand, you want to XXXXX
What I understand is......... is that correct?
Can you hold the line?// Hold the line please
Sorry I can't hear you?
Can you send/confirm me this information by email?
Could you confirm your details please?
ENDING
Thanks
Thanks for your help/your time
Have a nice day
See you soon/later/tomorrow
Bye, Bye-bye, Good bye
Take care
Nice speaking to you!
I'm sorry I'll do my best
Speak to you later
SUBJECT
What is your problem?
How can I help you? / How may I help?
Could you help me?
I'll call you back tomorrow with the answer
