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Verbal and Non-Verbal Communication - Coggle Diagram
Verbal and Non-Verbal Communication
Verbal Communication
Definition: Communication through words, as well as music or pictures.
Characteristics
Uses Language to convey information.
Common and Effective: Often the first type of communication people think of.
Non-Verbal Communication
Definition: Communication that does not use words, but rather other forms to convey meaning.
Types of Non-Verbal Communication:
Eye Contact: Establishes connection and conveys intent.
Body Movements and Posture: Reflects emotions and attitudes.
Tone of Voice: Indicates mood or emphasis.
Facial Expressions: Shows feelings and reactions.
Gestures: Adds emphasis and conveys meaning.
Hands: Used for gestures and interaction.
Touch: Expresses empathy, comfort, or agreement.
Non-Verbal Communication in Interactions
Body Language
Definition: The body has its own language during interactions.
Elements
Posture: How we sit and position our body.
Gestures: Movements made with hands or body.
Eye Contact: Amount and type of eye engagement.
Tone of Voice: Influences perception of spoken words.
Effects on Verbal Messages
Reinforces the message: Aligns with what we say.
Disproves the message: Contradicts our words.
Examples of Non-Verbal Cues
Crossed Arms or Legs: May signal anxiety, irritation, or nervousness.
Curved Shoulders: Often interpreted as signs of discomfort or withdrawal.
Closure Signs: Indicate a psychological barrier or defensive posture.
Universals in Non-Verbal Communication
General Principle
No Absolute Universals: Non-verbal communication varies widely across cultures.
Similarities Across Cultures
Same Body Parts used for expression.
Commonly appears in Art and Rituals.
Integrates Relationships: Enhances social interactions.
Basic Emotional Expressions
Universally Recognized Emotions (similar expressions across all cultures)
Happiness
Sadness
Surprise
Fear
Disgust
Anger