Please enable JavaScript.

Coggle requires JavaScript to display documents.

Major Incident Management, Crisis Room Agenda, KPIs, How to succed as a…

- - - - Avoiding this way:
        
        Overlaps
        
        Gaps in accountability
      - If someone says that he is there in the capacity of observer
        
        Given the urgency, we're keeping this session only for those directly involved in addressing the incident.
        
        We'll provide you a post-incident report or an update once the immediate issues are under control
        
        Tactul & Subtlle
- - - - RCA
      - Establish an action plan
      - Provide updates
- - - - Networking
        
        Hardware
      - Infrastructure
        
        Hardware, Storage, DB, Virtualization
      - Applications
        
        Connectivity interruptions, router or switch failures, network congestion
      - Seguridad
        
        Denial-of-Service (DoS) and Distributed Denial-of-Service (DDoS) Attacks
        
        Data Breach with Significant Data Loss
        
        Unauthorized Access / Intrusion: