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Troubleshooting Methodology and PC Components - Coggle Diagram
Troubleshooting Methodology and PC Components
Troubleshooting Methodology
repeatable step by step process
identify the problem 2. establish a theory 3. test the theory 4. establish a plan of action 5. verify full system functionality 6. document the findings
get as much information as possible
have multiple theories at a time
test one theory at a time
make sure to work at a convenient time for the company/user
Troubleshooting PC Components
motherboards
swelling capacitors, burned capacitors
highways
damaged ports on I/O panels
CMOS dead batteries
controls real time and is very important (like the heartbeat of a computer)
POST beeps
socket damage
CPU
overheating
improper installation
amount of thermal compound
have correct fans
RAM
mismatched memory speeds
make sure there are properly seated
power supply
do not take apart, replace it
make sure you are using correct voltages
LOOK OUT FOR GENERAL SYSTEMS
burning smell, swelling capacitors, POST beeps, etc
use tools and software to check health of components and stability of the pc