Please enable JavaScript.
Coggle requires JavaScript to display documents.
How to improve staff’s attendance - Coggle Diagram
How to improve staff’s attendance
Observe
🧢
irregular attendance
tardiness across several departments
double standard in applying rules
Root cause / Factors
:warning:
Personal reason
health condition
family issues
Workplace environment
no reward / recognition
low morale
no career development
no clear job description
System
no integrated system
Poor internal regulations
outdated policy / no revise of the policy
no involvement from the top management
Solution
:check:
one-on-one session
HOD to support in monitoring
issue reminder/ warning letter
develop attendance tracking system
revise the policy and communicate to all staff
6 thinking hats
🎩
Facts ❄️
Did not complete standard 8 working hours / CPD hours
Unable to achieve daily target (clear 150 tickets per day)
Data showing Marketing staff took half-day (meeting client)
Feelings 🍎
+ve
Revise the internal policy with additional benefits for the staff-> staff are motivated
alert the Management that performance issue will affect company performance
-ve
Rigid policy -> too conservative for staff that they might develop burnout
Bad reputation to the company
Burden to other staff to carry the workload
Benefits 🌝
Productivity increase
Better quality outcome
Increase sales/revenue
Job satisfaction
Increase motivation
Loyal to company
Cautions ♟️
Will staff be happy
Can we maintain the quality of the outcome
Might affect mental health
Creative 🥬
Give freedom for staff to choose (convert untaken AL to salary)
Hybrid / working remote
Introduce theme for certain day (Bring your pets to office day / Anything but bag / Secret Santa)
No-work zone at the office
Review and refine JD
Job rotation
Offer rewards (voucher, meal, sports equipment)