Please enable JavaScript.
Coggle requires JavaScript to display documents.
Information Assistant Competency Based Questions - Coggle Diagram
Information Assistant Competency Based Questions
Tell me about a time that you have handled requests from a client/student?
Current role as freelance journalists (involving handling many requests).
Accurate stories need information with clear origin
Request from Northumbria police to verify ONS data
Sensitive information
Steven Hart - Spiking - Encrypting information with password.
Describe a time that you have used information resources effectively to support clients and staff
Working at South and City College
Different rooms for different information and services
My job: To make sure that students and parents were directed to the appropriate room.
Student needed help with enrolling for an ESOL course
Their account was not working so they could not enrol.
They had to possibly wait a long time to be able to enrol
I went to my supervisor to find out the room for IT support to help the student.
There was a challenge with communication but I tried to use google translate to make it a little easier
The student appreciated my effort to find IT support for them.
Questions for Interviewees
Career Progression - 12 month - FTC
Creating connections - University Values - Help my career prog?
Other duties - Bullet Point 4 - Job Description
Rota based schedule
Working at SCS
Two meet and greeter staff
I worked on weekdays (Tue and Thu)