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Evaluation of an E-Learning Program. - Coggle Diagram
Evaluation of an E-Learning Program.
Trend Analysis
Estimates from the participants themselves
Estimates of the Contribution of External Factors
Multi-temporal
Hard Indicators
During the planning
Selection of an Indicator: Relevant
After the action is completed
Reduced Number
Moderate Cost. Reliable. Acceptable
Other sources: senior management, clients, external experts, collaborators, etc.Calculation of profitability (ROI)
Cost evaluation:
Plan: systematic collection (takes time), see indicators and estimates, etc.
Other costs
Outsource parts of the action
Optimize resources
Reduce hours dedicated, without losing quality
Common indicators: Cost/Hour, Cost/Attendee, Cost/Hour/Attendee
Facilitates: decision-making and profitability analysis
Convert results into economic value. Measurement Indicator
Establish its current value
Establish the target measurement level
Amortization Period: Costs/Income per month
ROI ( (Revenue - Costs)/costs ) (ideal mayor de 0
Efficiency Evaluation
Measure the design of the action, the imparting, and the action
Measure the optimal management of the process
Evaluation of the design, it will be to measure
RCI (Cost/Income Ratio) = Income produced/Costs (ideal mayor que 1)
Profitability Indicators
Establish its unit value
Calculate the total amount