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Recap: Quality Management Concepts - Coggle Diagram
Recap: Quality Management Concepts
Quality Standards
Definition
:
Requirements,
specifications,
guidelines
to ensure products, processes, or services meet the desired outcomes.
Application
:
Set with the team and customer
at the start of the project
to reduce rework and delays.
Quality Planning
Definition
:
Establishing a process to identify
relevant quality standards for the project
planning how to meet them.
Goal
:
Ensure the project aligns with agreed standards through proper procedures.
Quality Assurance (QA)
Definition
:
A review process with audits
to ensure the project is progressing according to the plan and standards.
Focus
:
Prevent defects by ensuring procedures are followed;
ensures that the product or service meets customer expectations.
Quality Control (QC)
Definition
:
Monitoring and verifying project outcomes
to determine if they meet quality standards.
Focus
:
Identifies and corrects defects after they occur;
a subset of QA focused on final outputs.