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Business Process Management, Seven Categories of Waste, Quality Management…

- - - - Specify value from the customer’s point of view
    - - The complete set of activities required to create the output valued by the customer
    - - Make value flow through the value stream by eliminating non-value added activities and streamlining the remaining value added steps
    - - Have the customer pull value through the value stream
    - - Eliminate non-value adding elements in a process of continuous improvement
- - - - 圆形
  - - - 方形