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Importance of the Whānau voice: Considerations for Help Providing…
Importance of the Whānau voice: Considerations for Help Providing Professionals working with young people who engage in self harm and their Whānau from the lived experiences of Whānau/ Parents/ Caregivers
QUESTION ONE: What parent, caregiver and whānau members reactions should help providing professionals be cognisant of?
Guilt, anger, sadness, worry
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QUESTION THREE: What helped parent, caregivers and whānau members during the process of seeking help for their young person who was self harming
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QUESTION TWO: To what extent, did parents/caregivers/whānau members feel their needs were considered when seeking support for their young person self-harming?
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Punitive response, feeling dismissed and alone
Parents, caregivers and whānau members feel doors are blocked to accessing help
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Parents , caregivers and whānau members have lived experiences that are not considered as part of the whānau story/ narrative
QUESTION FOUR: What would an ideal mental health help providing service response look like from a family/ whānau perspective?
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Feeling heard and being seen are important for parents, caregivers and whānau members
Act in a whānau centred way with cultural consideration, inclusion in care and treatment
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Parens, caregivers and whānau members deserve compassion ' We are People'.
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Parents, caregivers and whānau members want to see preventative responsive services: better navigation, access, and effectiveness