Importance of the Whānau voice: Considerations for Help Providing Professionals working with young people who engage in self harm and their Whānau from the lived experiences of Whānau/ Parents/ Caregivers

QUESTION ONE: What parent, caregiver and whānau members reactions should help providing professionals be cognisant of?

QUESTION THREE: What helped parent, caregivers and whānau members during the process of seeking help for their young person who was self harming

QUESTION TWO: To what extent, did parents/caregivers/whānau members feel their needs were considered when seeking support for their young person self-harming?

QUESTION FOUR: What would an ideal mental health help providing service response look like from a family/ whānau perspective?

Practical information and advice on Self Harm management .

Strengthening Connections between parents and whānau collective support

Inclusiveness in Treatment care approach

Guilt, anger, sadness, worry

Providing love and reassurance

Strong emotional states in response to self harm

Parents supporting Parents?

Parents do not feel considered

Punitive response, feeling dismissed and alone

Parents, caregivers and whānau members feel doors are blocked to accessing help

Parents have fought to receieve help: needing to be an advocate for your young person

Caring for the carer will help the young person.

Feeling heard and being seen are important for parents, caregivers and whānau members

Act in a whānau centred way with cultural consideration, inclusion in care and treatment

providing information and Advice: Information and knowledge is powerful.

Parens, caregivers and whānau members deserve compassion ' We are People'.

Parents want to build connections with others - The power of peer Support

Parents feel like they are seen as the problem by porofessionals

Parents , caregivers and whānau members have lived experiences that are not considered as part of the whānau story/ narrative

Parents, caregivers and whānau members want to see preventative responsive services: better navigation, access, and effectiveness

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