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Problems or Needs for Hearing Impaired People in restaurant experience -…
Problems or Needs for Hearing Impaired People in restaurant experience
Task 9: Request the bill and settle the payment
Multiple digital paying method applied
Digital Payment
Ticket Payment
Traditional Currency Payment
Task 2: Queue for entry the restaurant
Systematic queue way
Area marking
Flexibility way to let staff know to keep the table
App reminder
Task 4: Feel uncomfortable in sitting with strangers that may hate hearing impaired people
Need a tool to communicate with people
Sign language translator
AI speaking
Task 5: Ready to order meal
A ordering way do not need speak even communication
Digital Ordering
Customers own ordering paper like Ramen Restaurant
Screen Ordering like McDonald
Task 7: Basic appliances of the restaurant do not refill
Need a tool or technique to remind or let staff know to refill instantly
Apps reminder
Install senser for utensil container
Lighting Marking for utensil lacking
Task 6: Getting wrong meal and try contacting the staff
A tool to explain the whole situation without arguing
Digital Ordering comes with adjustable function to let staff know the problem
Multiple Choice
Task 8: The restroom emergency during the meal
A reminder for the staff and customers to understand
Message Design Card
Apps Function
Cover
Task 3: Arranging a position for inner meal
Accuracy arranging table method
Screen Showing
App reminder
Color or light marking Table
Task1: Go to the restaurant to get a table
Multiple way to get a table
Digital Booking
Phone ordering with AI function