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Hilti Case interview, Case study - Coggle Diagram
Hilti Case interview
公司背景
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- 公司價值：以客戶優先（每日直接向250,000客戶直接銷售)、創新
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- 2006至2013年間，電動工具及配件部門，是喜利得最大的業務單位
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產品
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- Electric tools
and accessories
- Direct fastening
and screw fastening
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解決方案
- Calculation software for fastening
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競爭對手
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- 電商平台如momo、pc home，容易買到的品牌
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服務
- Fleet management: Lease and manage to the tool fleet
- Tool service: Repair within 3 days or free charge
- Training and instruction: Comprehensive application and safety training for client companies and contractors
- Technical advice: Phone and on-site consulting, from design to execution
- Comprehensive online service offering: Product availability monitoring, store locator
Sustainability
Long-term success can only be ensured through a business strategy that values ecological, people and social aspects along with economic factors.
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