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Long Distance Portfolio Collection Process - Coggle Diagram
Long Distance Portfolio Collection Process
Is account LIVE or FINAL?
Live Process
Select SEGMENT
Small Business
Is Cancelation letter expired?
Yes - Resend cancel letter
Cancelation letter still valid
Call to the customer
Contact Sales Representative if assigned
Check the product type
LDTN
1 more item...
STFS
1 more item...
Large Business & GEM
Is Cancelation letter expired?
Yes - Resend cancel letter
Cancelation letter valid
Call to the customer
Call to the customer second time after three days.
Contact Sales Representative if assigned
Check the product type
1 more item...