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Point Broadband Pitch - Oct 16 2024 - Coggle Diagram

- - - - NOC, Customer Care (phone/email/chat contact centers), Care Social Media, Care/sales support - workforce management, vendor management, sales order entry
- - - - Market research of potential companies to be acquired
      - Due Diligence for the potential company to be acquired
      - M&A Program Office
        
        M&A success criteria definition
        
        M&A Program Management - 3rd Party & independent view
        
        M&A success value delivery tracking
    - - Overall visualisation project
      - One-off visualisation project
      - Operations visualisation (ongoing)
    - - Outages - Greylogs
      - Network data
      - Use AI for predictive alerts
    - - Target systems architecture based on the growth projections
      - System Integration
      - Migration of existing Systems to overall architecture & systems
      - Training to the Operations team on Newer systems
    - - Billing Systems Enhancement