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Network Capability - Coggle Diagram
Network Capability
Services
Fleet Management
PPP
Hypercare
Parts Only
Operation and Maintenance Agreements
Maintenance Agreement
Overhaul Contracts
Replacement Engine Program
Repower Program
Complimentary Application Capability
Fluid Analysis Program
Performance / Uptime Guarantees
Automated RDSL generation
Telematics
SRE options available
Full offering of Service Kits
Digital
Connectivity
Condition Monitoring
Predictive Maintenance
Data Analytics Capability
Fleet Management / Monitoring
Aftermarket Leads / Insights
Basic
Territory Coverage
Response Time
Technician Capability
Technician Capacity
Parts Availability
Tooling
People
Leadership
Technician
Digital
Data Scientists / Analysts
Service Revenue Growth
Service Opportunity Management
Service Opportunity Awareness
Service Sales Team
CAT Foresight
Issue Resolution Capability
Customer Communications (TC)
Velocity
Remote trouble shooting
Realtime chat with FSE / Product SMEs
Second Level Dealer
SLD Management / Governance
SLD Audit Program
Capability Assessment
Distributor Excellence
Service Leadership
Services Business Planning
Customer Experience
SLD Performance Management
Services Growth
Service Coverage
Lifecycle Service Offerings
Readiness
NPI
After-Treatment
Emerging Technology
A&I
Electricfication