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IT Disconnect at Cascade Sustainable Energy - Coggle Diagram
IT Disconnect at Cascade Sustainable Energy
Timeline:
Ryan's Onboarding
Notices outdated process
Talks to HR, realizes issues are longstanding
HR’s (Maggie's) Previous Efforts
Attempted collaboration with IT
Efforts ignored or deprioritized
IT’s Prioritization
Focus on other projects
Seasonal staff rotations disrupt continuity
Key Issues
Poor Communication
Inconsistent interaction between IT and HR
Delays and misunderstandings
Lack of Prioritization
IT focuses on other high-priority projects
HR requests constantly delayed
Outdated Technology
Bugs and inefficiencies in the onboarding system
Reliance on outdated software and hardware
Causes of the Issues
Rotating IT Staff
Lack of dedicated personnel for the onboarding project
Inefficiency due to constant need to bring new staff up to speed
HR Neglect
IT undervalues the importance of the onboarding process
HR’s needs are low priority
Consequences of the IT Disconnect
HR Frustration
HR could neglected and unsupported
Strained relationships between departments
Inefficient Onboarding
New employees face outdated, buggy systems
Potential for poor first impression of the company
Wasted Resources
Time and effort spent on onboarding fixes that never get implemented
Solutions
Adopt AGILE Methodology
Regular communication and iterative updates
Cross-functional teams focusing on the onboarding process
Implement LEAN Principles
Streamline processes, eliminate waste
Update technology to modern standards
Dedicated IT Support for HR
Assign a consistent team to work with HR
Ensure continuity and accountability
Additional Considerations to improve on
Improved Documentation
Clear tracking of changes and progress
Transparent communication between departments
Culture Shift
Foster a collaborative environment where people want to help eachother
Emphasize the importance of internal projects like onboarding