Please enable JavaScript.
Coggle requires JavaScript to display documents.
Problem-solving and creative thinking - Coggle Diagram
Problem-solving and creative thinking
Problem-solving refers to steps taken to overcome an identified issue.
Identify alternative solutions
Select the best solution
Define the probem
Create an action plan
Identify the problem
Allocate resources
Monitor the strategy
Evaluate the problem-solving cycle
Decision-making refers to choosing the correct outcome out of a list of outcomes.
-Identify a problem
-Consider alternatives
-Make a decision
Techniques
The nominal group technique is similar to brainstorming, but ideas are generated in silence and independently.
-Limits domineering personalities.
-Anonymity promotes participation and honesty.
-Time-consuming.
-Lack of discussion can hamper creativity.
Solutions are presented
Solutions are voted on
Solutions are generated
The best idea is chosen
Define the problem
The force field analysis technique weighs the pros and cons of implementing a solution. The side with the most points, from 1 to 5, is chosen.
-Encourages the participation of employees.
-An informed decision can be made.
-Time-consuming.
-Full participation needs to occur.
The Delphi technique involves the selection of experts who answer multiple questionnaires, that are then evaluated, to reach a consensus.
-The anonymity of this technique allows respondents to answer honestly.
-Outside sources are contacted, meaning they hold no personal interest in the company.
-An outside perspective offers unique ideas.
-Can be time-consuming and expensive.
-Experts may be unqualtified for the issue.
Brainstorming occurs when a problem is identified, and a group of 10 members generates solutions, which are then voted on, and the best solution is then implemented.
-Creative ideas are generated.
-Ideas are built on one another.
-Time-consuming
-Conflict
Creative thinking occurs when new, innovative ideas are thought of.
-Provides business with a competitive advantage.
-Problems are solved unconventionally.
-Productivity increases.
It differs from conventional thinking where solutions are generated through one lens, and not creatively.
Barriers:
-Poor working conditions.
-Lack of skilled management
How to encourage creative thinking:
-Reward/recognize hard work.
-Listen and respond enthusiastically.
-Provide innovative training.