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Team performance - Coggle Diagram
Team performance
Teamwork refers to a collaborative approach, by team members, to complete a task or project
Successful teamwork occurs when members share resources, ideas, and effectively communicate to achieve a goal.
Characteristics:
-Punctual in meeting deadlines.
-Respect
-Communication occurs.
-Team members know what is expected of them.
Advantages of teams:
-Productivity increases
-Loyalty is enhanced.
-Motivations occurs
-Image of business is promoted
-Increased creativity.
-Synergy
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Types of teams:
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-Work teams are permanent and belong to the same department.
-Project teams are temporary.
-Cross functional teams depend on the task.
-Problem-solving teams belong to the same department.
-Self-managed work teams take responsibility for their own work.
-Virtual teams
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Problems:
-Team members may feel isolated from others.
-Members may not contribute or participate.
-Group thinking.
-Time-consuming decision-making process.
-Members may lack interest.
-Conflict
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Team Performance
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Team evaluation:
-Identify a clear set of goals.
-Create a list of criteria to assess the desired goals.
-Evaluate team members, the team as a whole, and the relevant managers.
-Identify areas of improvement.
-A strategy should be designed to prevent future mistakes.
-Change the team if necessary.
Managing a team involves setting guidelines, communicating goals and objectives, and putting procedures in place for grievances.
Conflict occurs when two or more people have a disagreement and cannot come to a conclusion about a particular issue.
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How can it affect the workplace:
-Can hamper productivity because the focus is not on the issue at hand.
-Can result in behavior that makes the environment unpleasant.
Resolution steps:
-Acknowledge the conflict
-Determine the cause of conflict.
-Allow parties to explain themselves independently.
-Conduct a meeting.
-Arrange a time and place for the meeting.
-Allow each party to express themselves.
-Encourage the acceptance of differing views and values.
-Evaluate the views and make a decision.
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Difficult employees
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Dealing with difficult employees:
-Schedule a meeting.
-State the purpose of the meeting.
-Specify the behavior.
-Allow the employee to explain themselves.
-Set a deadline for the improvement of the behavior.
-Set up a follow-up meeting.
-Guide the employee to improve.
-Help the employee be realistic about the changes expected of them.
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