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communication - Coggle Diagram

- - - - society
        influences
        
        Durkheim
        2 types of social
        structures
        
        mechanical solidarity
        
        small communities
        
        common culture
        
        collective
        conscience
        
        organic solidarity
        
        differences
        
        specializations
        
        social
        morality
        
        anomie
        
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        development of the society
        
        typical of
        
        post-industrial
        
        societies
        
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        modern
        
        Durkehim
        
        society
        influences
        
        the way people
        
        feel
        
        behave
        
        think
  - - - communication = transmission
        of a mex
        
        the speaker
        
        the sender
        
        continuously
        
        adapt
        
        context
        
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        understand
        
        the subject
        
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        receive
        
        feedbacks
        
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        the listener
        
        the receiver
- - - - is a process
        that can be
        
        paraverbal
        communication
        
        things are said
        
        tonality
        of the voice
        
        words are expressed
        
        nonverbal
        communication
        
        body language
        
        actions
        
        promote
        
        spoken words
        
        nullify
        
        verbal
        communication
        
        words
        
        sintax
        semantic
        
        technological
        communication
        
        speech recognition system
        
        phrases
        
        visual
        communication
        
        ideas
        thoughts
        emotions
        
        expressed
        
        symbols
        
        colors
        
        images
        
        especially
        used
        
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- - - - by expressing
        
        emotions
        
        feelings
        
        knowledge
        
        interests
        
        mood
- - - - coded
      - decoded
- - - - is innate
        
        Durkheim
        
        Shannon and Weaver
        
        noise
        
        coding and decoding errors
        
        misunderstanding
- - - - NOISE
        
        interfeeres in the
        
        signal
        transmission
        
        every person
        
        interprets the message
        
        can be distracted
        
        external
        stimuli
        
        environmental
        factors
        
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        every speech
        
        shaped by perceptions
        
        each single person
        
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        MISUNDERSTANDING
        
        coding
        
        errors
        
        coding errors
        
        derive from
        
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        Bathers
        
        decoding errors
        
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        decoding
        
        DISAGREEMENT
        
        interlocutor
        
        explore
        
        reasons
        
        scholar
        suggested
        
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        check
        
        informations
        
        analyze
        
        the context
        
        NEGOTIATION
        
        VS
        
        MEDIATION
        
        in more
        complicated cases
        
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        where the parties
        
        work on
        an agreement
        
        to solve a
        conflict efficiently
        
        it's important to
        
        stay calm
        
        great patience
        
        maturity
        
        posses leadrship qualities
        
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        achieve good communication skills
        
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        humble
        
        flexible
        
        to focus on personal goals
        
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        be a good listener
        
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