The Core Competencies
Adaptability :
Client service
Proactive Anticipation of Needs
Organization
Meaning:
Demonstrates flexibility in the face of change
Projects a positive demeanor regardless of changes in working conditions
Shows the ability to manage multiple conflicting prioriies without loss of
composure
My own words, I think that adaptability has to do with the ability of facing the chnge talking about executive assistants
Meaning
Time management
Determines the appropriate allocation of time
Space management
Effectively manages the workspace (i.e. keeps a clean and organized office,
appropriately handles all paperwork, maintains control over the physical
environment, etc.)
Task Management
Balances conflicting problem priorities in order to manage workflow, ensure the
completion of essential projects, and meet critical deadlines
My own words; I think that is the ability to organize your tasks in order to be an effective Executive Assistant
Meaning
click to edit
Demonstrates the ability to foresee problems and prevent them by taking action
Utilizes analytical kills and a broad understanding of business to effectively
Interpret needs
My own words; I think that is tthe ability to solve a small problem, before it developes a big and a serious problem.
Communication Skills
Meaning
Listening Skills
Understands that the most important aspect of communication is the act of listening
and actively works to improve those skills
Oral
Speaks with confidence using clear, concise sentences and is easily understood
Written
Produces well thought-out, professional correspondence free of grammatical and
spelling errors
My own words; Is the ability to communicate with other people
Meaning Interacts professionally with clients and associates at all times
Promptly responds to requests with accuracy and a courteous demeanor
My own words: Interacting with other clients.
Broad Understanding of Business Concepts
Meaning: Demonstrates an awareness of fundamental business principles as wel as
an understanding of the overall industry ni which the business operates
My own words: The ability to demonstrate the capability of understanding of Business Concepts
Team Player
Meaning:
Works as a competent member of the team, willingly providing back-up
support for co-workers when appropriate and actively supporting group
goals
My own words: Trying to work as a team
Computer/Technical Skills
Meaning:
Displays proficiency using standard office equipment such as a computer,
fax, photocopier, scanner, etc.
Demonstrates advanced proficiency by quickly adapting to new
technology and easily acquiring new technical skills
My own words: I think is the ability of having Computer and Technical skills, and knowing how to aplply it to an Assistantt Job.
Judgement:
Meaning:
Exhibits sound judgment and the ability to make reasonable decisions ni the
absence of direction
Swiftly refers problems/issues to the appropriate person(s) when necessary
Works effectively without constant and direct supervision or guidance
My own words: The ability to make difficult decisions