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UNIT 4 - Coggle Diagram
UNIT 4
Procedures for handling different types of payments
Handling non-cash payment
Handling cash payment -foreign currency
Handling cash payments
safety procedure for accepting credit card payment
Handling E-payments
Organizational procedures of order processing
Handling pricing problems
Identifying defects in products and shortfall in services when being processed for sales
Identifying and checking of prices of goods and services
Offering current discount and special offers
Key requirements of the goods and services tax act in Singapore
Business selling goods must be responsible for collecting tax for paying IRAS
A business register for GST if its annual turnover exceeds s$1 million
Goods exported and service offered to overseas clients are exempted form the GST which means that no tax is charged on them.
Certain goods and service exempted from the scoope
Provision of financial service, Supply of degital payment token,Import and local supply of invesment precious metals,sales and lease of residential properties
Process of obtaining information on customer requirements for order fulfilment of goods/services
Asking or clarifying with the customer what he really wants.
Check the customer's transection history with the business
Keeping the detailed record of the information obtained on the order
Organizational requirement of order processing
Lead time
Follow-up action if order cannot be fulfilled in time
Required information by staff who process orders.
Issuing Invoice
Fulfilling Orders