Please enable JavaScript.
Coggle requires JavaScript to display documents.
Customer Order and Payment - Coggle Diagram
Customer Order and Payment
required infomation by staff who process orders
Fulfilling order
product infomation
quantity of products
expected delivery time/date
methods of shipment
issuing invoice
organisational requirements of orders processing
lead time(OPCT + Order Fulfilment cycle time)
follow up actions if cannot fulfil on time
give current delivery info
track progress of order
notify with reasions if order cannot be delivered
Different payment types
cash
non cash
e-payments
foreigh cash
obtain information on customer requirement
ask what customers want
check transaction history
keep detailed record of information obtained
GST
goods and services offered to overseas clients are exampted from GST
registered business can claim GST credits
input tax-output tax
key characteristics
some goods exampt GST
sales/lease of residential properties
investment in precious metals
supply of digital payment tokens
issues/sales of shares
applicable to the import of goods
cost
insurance
freight
applicable to the supply in singapore
applicable to the supply in singapore
business revenue > $1 million' year
not applicable to personal transaction of a supplier
business collect GST and pay to IRAS