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SVE Unit 4 Process Customer Order and Payment - Coggle Diagram
SVE Unit 4 Process Customer Order and Payment
Follow up action if cannot fulfill on time
Track progress of order >self monitoring
Notify with reasons if goods cannot be delivered
Give correct delivery info
Required information by staff who process orders
Fulfilling orders
Product information
Quantity of products
Expected delivery date/time
Methods of shipment
Issuing invoice
Organizational Requirements of order processing
Lead Time (OFCT-Order Fulfilment Cycle Time
Obtain Information On customer requirements
Check transactions history
Keep detailed record of information obtained
Ask what customers wants
GST
Goods and services offered to overseas clients are exempted from GST
business can claim GST credita
Input Tax-Output Tax