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ServiceNow Demo & Pres Prep - Coggle Diagram
ServiceNow
Demo & Pres Prep
Problem Identify Indicate and Implicate Problem, Solution, ServiceNow Solution, Why Only that
Next Steps Deep discovery, OWT
CIO and COO dream to have ServiceNow, make them CHAMPIONS
JOURNEY.io to mark
the 3 things we
have achieved or not
Prepare discovery document
Alvin tofler photo, CUP Photo after demo
Gartner build vs Buy show
Importance of CMDB
STORYTELLING KLYE focus on OUTCOMES not SOLUTION
https://www.linkedin.com/feed/update/urn:li:activity:7230253657831723008/
https://www.linkedin.com/in/khemingway/recent-activity/videos/
EMOTIONS of AGENT and Other user use images like we used IN Smart Dispute demo
MY LEARNINGS FROM interviewing Alvina, Akhila and WILLIAMS
3-4 Questions which you would ask to them, Ghai saab also asked for one if we have ideas HQ is open to that or not eg Contract management and STR solution is new space which I created and AI use cases in SD NAMRDO
Pres about MYSELF Deniz Sasal
Start with ServiceNow intro, mention lots of logos and then ask question. What do you think is common amongst them... They are all servicenow Customers
DEMO TIME Ctrl SHIFT B and F11
CUP slide 3 Cs, core msgs that they should carry with them when they leave the room
At the end CONNECT with AUDIENCE, SALES, Manager and Teammate give them reasons why you and why only you.... Mr Dependable, Superman, MOST hard working person in the room
3 STAR stories IIFCO AP Process, NBC SD, CFCU, Venerable, Wespath, Centene,
REMEMBER Bryan Duncombe words
"Remember to have Fun"
EXPLAIN demo in storytelling manner
and explain screen like REGAN WONG
One slide on words that define me
Dependable, Coachable, Curious, Superman,
Team Player, Individual Contributor, Value and Outcome driven Trusted Advisor.
NEXT steps add photo of Sonia Gandhi n Sheeba Srini for deep dive, add big picture of ServiceNow
Relate it with 2M 2T 3C VR framework
n then with value framework BIP
Case studies and show BIG PICTURE what else ServiceNow can do for Business
Show this link at end of presentation
https://www.servicenow.com/customers.filtered.html/t/1_servicenow.Industry$retail.html
Practice Vinay's showcase on 19th
Question which I will ask 2-3 queries
Demo 2 Win
Have your discovery questions ready, eg what is your current MTTR and MTTD and how many systems you have to go to resolve, Context switch.