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"This Is Long Home on a recording" - Coggle Diagram
"This Is Long Home on a recording"
Rebuttal
OVER THE PHONE ⌚:
REPAIR: Repairs often provide a temporary fix that may not address underlying issues, leading to more costs down the line. A full replacement ensures everything is updated with the latest, most durable materials, offering long-term peace of mind and a comprehensive warranty. It’s a one-time investment that saves you from future headaches.
NOT RIGHT NOW:
"I completely understand. Life gets busy!
However, getting a free estimate now can help you plan better when the time is right. Plus, you'll have all the details ready when you're ready to move forward. It takes about just an hour to hour and half, and you don’t have to commit to anything on the spot. It’s a free estimate!"
CAN'T COMMIT 🖊️:
No worries at all—this is just a free, no-obligation estimate. We don’t expect you to make any decisions on the spot. It’s just a way to get all the information you need so when you’re ready, you’ll be fully prepared."
NO MONEY đź’µ
"I hear you, and the best part is, this is a completely free estimate, so there’s no financial obligation at all. Even if you’re not ready to move forward right away, it gives you a good picture of what to budget for when the time is right. We can also discuss potential financing options if that would help down the road." Inflation can be a headache.
LATER / PLAN IN MONTHS 🗓️
"That sounds like a good timeline! The good thing about our estimates is that it’s valid for 12 months, so if we do the estimate now, you'll have plenty of time to decide without feeling rushed. Plus, you'll be locked in at today’s prices, just in case costs go up later in the year."
UNKNOWN AGE OF ROOF:
Sounds like you do a good job keeping up with your home. You caught my ear with the age of your roof. Have you noticed any issues yet? That's about the time to at least get an estimate on the roof. We start seeing some wear and tear around that age. Here's what I can do for you, let's get one of our product specialists out there to at least take a look for any concerns. As you probably know it's too late if you see the damage already, the appointment would be free but could save peace of mind or any headache of a bigger problem down the line
RESET/NOT CONFIRMED
Give a discount to redeem the appointment.
CONTRACTOR đź‘·:
We can take this responsibility off your shoulders and make sure you are protected under a life-long warranty with our product and install. Doesn't hurt for us to at least come take a look, make some suggestions, and build a quote for the event this project gets too large for individual hands
Summer / SPECIALS & PROMOTIONS
No payments and no interest for 2 years!
50% off of materials!
Buy 2, Get 2 Free Windows
We also have a lifetime warranty!
$500 off the estimate cost.
Discount for veterans, seniors, and other discounts.
Product Knowledge / Convert
Siding
Windows
Doors
Roofing
GUTTERS
ASPHALT
Asphalt shingles COST LESS than other shingle types, such as tile or slate while being cost effective.
Are our roofing are ENERGY STAR-qualified roof products which means it can reflect more of the sun's rays, lowering roof temperatures by up to 50°F and reducing heat transfer into buildings. Our roofing can also cut air conditioning use and reduce peak cooling demand by 10-15% so that means you spend less money on energy bills each month!
Asphalt Shingles are known for their durability, versatility and affordability. They're also cost-effective.
METAL
Energy Star-rated metal roofing reflects upwards of 70% of the sun’s solar energy. Which means you spend less money on energy bills each month!
Flat Roofing
Bath
NEIGHBOR: Do you have a friend or family member that needs some work done for their home? Maybe a neighbor?
BUSINESS: Do you need any work that needs to be done for your home?
Promotions and discounts for veterans, seniors, and other discounts.
TRUST🛡️
5 star rating on Google. We have an A+ rating with the Better Business Bureau.
We're a family Owned and Operated business
We've been in the business for almost 80 years now.
Started in 1945 with the company Long Fence and then branched out to do home improvements.
Licensed, Bonded and Ensured
PROBE
So
__
, Tell me more about that? (Get prospect to expand on issue) (Curios)
How long has that been going on for you? (Curios)
Has that had an impact on you? (concerned)
Well in what way? (Quickly Insert)
What bother's you the most about this?
How tough of a position did that put you in?
Stress? Frustrated? Old? (Concerned)
I understand haha you don't like the long sales pitch and you feel locked in and can't move haha
what's there to think about? (neutral)
It is a free estimate at no obligation and that estimate you can hold it for one entire year.
What will it hurt to get a free estimate?
What motivated you to submit an inquiry about your product? (pain point)
I'm good! I got my cup of coffee and I'm ready for the day (fake positive tone)
What do you mean by all set? all good?
Schedule
"We have an opening in your area for the next few days due to cancellations. I want to make sure you can take advantage of our current promotions before they end and before we’re back in a few months. We have a 10 or 2..."