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Persuading Others - Coggle Diagram
Persuading Others
2.Prepare to Make Your Case
Identify the unique benefits of your idea
1.What problems does this proposal solve
2.Why is it important to act now?
3.What objection my people have?
Determine who you need to persuade?
1. Decision Maker
: They have the power to support or reject your idea
2.Key stakeholders
: They’ll be directly affected if your proposal is accepted.
3.Influencers
: They can sway decision makers and key stakeholders by providing them with advice and information
Find out what matters to your stakeholders
1.What do you need from them?
2.What are their priority?
Remember
: when you talk about messaging, you can talk about
fear and hope
3.Overcome resistance to your idea
Why are people resistant to new ideas?
1.Loss of control:
Your team member thinks you’re trying to tell them what to do or take control away from them
2.Fear of change
: Your coworker believes your idea is risky or requires them to do something differently or learn something new.
3.Logical objections
: Your boss challenges the validity of your proposal. They might question the accuracy of the data or point out flaws in your plan.
4.Lack of trust:
Your colleague doesn’t know you very well or has a personal grievance against you. They’re skeptical about your credibility.
How to overcome?
Asking questions can help you learn more about what’s causing the resistance
1.What are your biggest concerns about this idea?
2.Is there anything I can help clarify?
3.How do you think this idea could be improved?
4.Do you have any other solutions you’d like to suggest?
Whatever the reason for people’s opposition to your proposal, these common strategies can help you overcome resistance:
1.Give People Options
2.Request a smaller change: People are more likely to agree to a small request than to commit to a large change right away
3.Enlist allies
Remember
: The goal is to find a mutually beneficial outcome—not to “win” the argument over whether your proposal deserves to be accepted or not.
1.Persuasion Begins with Credibility
Fomular:
Credibility = Expertise + Trust
Earn TRUST
:As you cultivate relationships with others, pay attention to the key elements of trust:
Authenticity
: People believe they’re interacting with the real you.
Logic
: People have faith in your judgment and competence.
Empathy
: People feel that you care about them and their success.
Develop gravitas
: Do you know people at work whose words and actions seem to carry more weight than others? This is a quality known as gravitas