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PSA: Q4 - Coggle Diagram
PSA: Q4
CHALLENGES FACED BY NAD AS EXTERNAL AUDITOR
Handle big data
Large volumes of data from multiple gov sources
Complex audit process
- need to integrate data from various dept & agencies
Lack of Cooperation & Commitment from Auditees
Some gov dept are unccoperative
Resistance to provide necessary information / support
- can cause delays
Inadequate Management Information
Incomplete information from auditees
Data can be unreliable
- difficult to make assessment
Auditees Don't Take Necessary Actions
Some auditees fail to implement the suggested actions
Limits the potential for improvement
Issues within departments remain unaddressed
Time Constraints
Can affect the comprehensiveness of audits
Lead to rushed evaluations and overlooked issues
Pressure to complete audits within limited time frames
VARIOUS APPROACHES TO MEASURE PUBLIC SECTOR PERFORMANCE
Reasons
To address all dimensions of performance comprehensively
Each approach has a distinct purpose, focus, and responsible agency
Approaches
National Key Result Areas (NKRAs)
To measure federal gov's service efficiency and accountability of program outcomes
Ensure public services are delivered effectively & program achieve the target results
Audit Star Rating
Evaluates gov agencies' adherence to financial laws and regulations
Promotes transparency and accountability
KPIs
Measure ind & dept performance against expectations
Focuses on individual and dept performance
Economy, Efficiency, and Effectiveness (3E's)
Ensure value for money in spending allocations
Ensure resources are used economically, efficiently, and effectively
NKRA vs KPI
NKRAs
Measure overall performance of gov
Emphasize achieving pre-set targets
Broader aspectt
KPIs
Measure an org's performance
Focuses on individual and dept performance
Specific aspect