MIS TRENDS - waves of change that impact how companies collect, process, analyze, and utilize data to make better decisions and gain a competitive edge.
MOBILE COMPUTING
ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM
BUSINESS PROCESS AUTOMATION
DEFINITION - Mobile computing empowers users to connect, communicate & compute on the go. Basically, one is free from the constraints being in one fixed location. ❤
KEY FEATURES 😃
BENEFITS ⭐
Portable: Lightweight and easy to carry devices, allowing users to work from anywhere.
Mobile Application Software designed specifically for mobile devices, offering optimized user experiences.
Relies on wireless networks for data access and communication.
Cloud Integration: Often leverages cloud services for data storage, synchronization, and remote access.
Increased Productivity #productive
Flexibility and Mobility. #freedomtomove
Improved Communication #realtimecommunication
Enhanced Customer Experience #personalisedservice
CHALLENGES/ LIMITATIONS 🚩
Work from Anywhere: Access work files, emails, and applications from any location with internet connectivity, enabling remote work and flexibility.
Real-time Information Access: Get instant access to crucial data, reports, and updates, facilitating faster decision-making.
Streamlined Communication: Collaborate with colleagues and clients seamlessly through mobile-optimized communication tools like video conferencing, instant messaging, and email.
Work-Life Balance: Mobile computing allows for better integration of work and personal life, enabling employees to manage their time more effectively.
On-the-Go Access: Respond to urgent requests, manage tasks, and stay connected even while traveling or away from the office.
Mobile-First Applications: Mobile computing has spurred the development of innovative apps and services that cater to specific needs and enhance productivity.
New Business Models: The flexibility of mobile computing has enabled the emergence of new business models and revenue streams.
Reduced Office Space Costs: Mobile computing can reduce the need for physical office space as employees can work remotely.
Lower IT Infrastructure Expenses: Mobile devices can sometimes replace the need for expensive desktop computers and associated infrastructure.
Security Risks
Data Loss or Theft
Malware and Viruses.
Insecure Networks
Connectivity Issues
Network Coverage
Bandwidth Limitations
Device Limitations
Battery Life
Screen Size and Input Methods
Processing Power and Storage
Usability and Health Concerns
Eye Strain and Fatigue
Ergonomic Issues
Management & Support Challenges
Device Mgmt
Software updates & Compatibility
EXAMPLES 🏁
E-commerce: Platforms like Lazada and Shopee have mobile apps allowing users to shop online from their mobile devices.
Banking: Banks like Maybank and CIMB offer mobile banking apps for transactions, bill payments, and account management
Ride-hailing Services: Grab provides a mobile app for booking rides, food delivery, and other services
FUTURE OUTLOOK 🎊
5G Technology: Enhanced speed and connectivity will drive further innovations in mobile computing.
Artificial Intelligence (AI): Enhanced AI capabilities for personalized user experiences and automation.
IoT Integration: Increased integration with Internet of Things (IoT) devices for smart home and industrial applications
Definition: ERP systems are integrated software platforms used by organizations to manage and automate core business processes, including finance, human resources, supply chain, and customer relationship management. ❤
KEY FEATURES 😃
• Real-time data processing
• Modular architecture
• Customizability
• Scalability
• Centralized database
BENEFITS ⭐
• Improved efficiency and productivity
• Enhanced decision-making with real-time data
• Streamlined business processes
• Better compliance and risk management
• Cost reduction through automation
CHALLENGES/LIMITATIONS 🚩
• High implementation costs
• Complexity in integration with existing systems
• Resistance to change from employees
• Data security concerns
GROUP 3 👥
THANABALASINGAM BALAKRISHNAN (AD231161009)
CHIN FUNG KEE (AD231161003)
MOHD FITRI BIN KHAHARUDDIN (AD231161015)
EXAMPLES 🏁
• Petronas: Implementation of SAP ERP for integrated business processes.
• Sime Darby: Use of Oracle ERP for financial and operational management.
• Top Glove: Adoption of Microsoft Dynamics ERP for supply chain optimization.
FUTURE OUTLOOK 🎊
• Increased adoption of cloud-based ERP solutions
• Enhanced AI and machine learning capabilities for predictive analytics
• Greater focus on user experience and mobile accessibility
KEY FEATURES 😃
Definition: BPA involves the use of technology to automate repetitive and routine business tasks, improving efficiency and reducing human error. ❤
• Workflow automation
• Integration with existing systems
• Process monitoring and analytics
• Customizable automation rules
• Robotic process automation (RPA)
BENEFITS ⭐
• Increased operational efficiency
• Reduced manual errors
• Cost savings
• Improved compliance and audit trails
• Enhanced scalability
CHALLENGES/LIMITATIONS 🚩
• High initial setup costs
• Complexity in automating unstructured processes
• Potential job displacement concerns
• Continuous maintenance and updates
EXAMPLES 🏁
• Tenaga Nasional Berhad (TNB): Automation of billing and customer service processes.
• Malaysia Airlines: Use of BPA for ticketing and check-in processes.
• Telekom Malaysia: Implementation of RPA for customer support and service management.
FUTURE OUTLOOK 🎊
• Expansion of AI-driven automation
• Greater integration with IoT devices for real-time automation
• Continuous evolution of RPA technologies for more advanced applications
COMMON MOBILE SECURITY THREATS ‼
Malware
Weak PWs & Authentication
Insecure Networks
Data Breaches
MITIGATING THIS 🔒
Enable Device Encryption
Strong PWs Lah!
Install Mobile Security Software
Cautious on 3rd Party App downloads
GROUP 3 ASSIGNMENT
1st August 2024 - 2nd attempt