Waves_of_Change_Web


MIS TRENDS - waves of change that impact how companies collect, process, analyze, and utilize data to make better decisions and gain a competitive edge.

MOBILE COMPUTING

ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM

BUSINESS PROCESS AUTOMATION

DEFINITION - Mobile computing empowers users to connect, communicate & compute on the go. Basically, one is free from the constraints being in one fixed location. ❤

KEY FEATURES 😃

BENEFITS

Portable: Lightweight and easy to carry devices, allowing users to work from anywhere.

Mobile Application Software designed specifically for mobile devices, offering optimized user experiences.

Relies on wireless networks for data access and communication.

Cloud Integration: Often leverages cloud services for data storage, synchronization, and remote access.

Increased Productivity #productive

Flexibility and Mobility. #freedomtomove

Improved Communication #realtimecommunication

Enhanced Customer Experience #personalisedservice

CHALLENGES/ LIMITATIONS 🚩

Work from Anywhere: Access work files, emails, and applications from any location with internet connectivity, enabling remote work and flexibility.

Real-time Information Access: Get instant access to crucial data, reports, and updates, facilitating faster decision-making.

Streamlined Communication: Collaborate with colleagues and clients seamlessly through mobile-optimized communication tools like video conferencing, instant messaging, and email.

Work-Life Balance: Mobile computing allows for better integration of work and personal life, enabling employees to manage their time more effectively.


On-the-Go Access: Respond to urgent requests, manage tasks, and stay connected even while traveling or away from the office.

Mobile-First Applications: Mobile computing has spurred the development of innovative apps and services that cater to specific needs and enhance productivity.


New Business Models: The flexibility of mobile computing has enabled the emergence of new business models and revenue streams.

Reduced Office Space Costs: Mobile computing can reduce the need for physical office space as employees can work remotely.


Lower IT Infrastructure Expenses: Mobile devices can sometimes replace the need for expensive desktop computers and associated infrastructure.

Security Risks

Data Loss or Theft

Malware and Viruses.

Insecure Networks

Connectivity Issues

Network Coverage
Bandwidth Limitations

Device Limitations

Battery Life

Screen Size and Input Methods

Processing Power and Storage

Usability and Health Concerns

Eye Strain and Fatigue
Ergonomic Issues

Management & Support Challenges

Device Mgmt

Software updates & Compatibility

EXAMPLES 🏁

E-commerce: Platforms like Lazada and Shopee have mobile apps allowing users to shop online from their mobile devices.

Banking: Banks like Maybank and CIMB offer mobile banking apps for transactions, bill payments, and account management

Ride-hailing Services: Grab provides a mobile app for booking rides, food delivery, and other services

FUTURE OUTLOOK 🎊

5G Technology: Enhanced speed and connectivity will drive further innovations in mobile computing.

Artificial Intelligence (AI): Enhanced AI capabilities for personalized user experiences and automation.

IoT Integration: Increased integration with Internet of Things (IoT) devices for smart home and industrial applications

Definition: ERP systems are integrated software platforms used by organizations to manage and automate core business processes, including finance, human resources, supply chain, and customer relationship management. ❤

KEY FEATURES 😃

• Real-time data processing

• Modular architecture

• Customizability

• Scalability

• Centralized database

BENEFITS

• Improved efficiency and productivity

• Enhanced decision-making with real-time data

• Streamlined business processes

• Better compliance and risk management

• Cost reduction through automation

CHALLENGES/LIMITATIONS 🚩

• High implementation costs

• Complexity in integration with existing systems

• Resistance to change from employees

• Data security concerns

GROUP 3 👥

THANABALASINGAM BALAKRISHNAN (AD231161009)

CHIN FUNG KEE (AD231161003)

MOHD FITRI BIN KHAHARUDDIN (AD231161015)

EXAMPLES 🏁

• Petronas: Implementation of SAP ERP for integrated business processes.

• Sime Darby: Use of Oracle ERP for financial and operational management.

• Top Glove: Adoption of Microsoft Dynamics ERP for supply chain optimization.

FUTURE OUTLOOK 🎊

• Increased adoption of cloud-based ERP solutions

• Enhanced AI and machine learning capabilities for predictive analytics

• Greater focus on user experience and mobile accessibility

KEY FEATURES 😃

Definition: BPA involves the use of technology to automate repetitive and routine business tasks, improving efficiency and reducing human error. ❤

• Workflow automation

• Integration with existing systems

• Process monitoring and analytics

• Customizable automation rules

• Robotic process automation (RPA)

BENEFITS

• Increased operational efficiency

• Reduced manual errors

• Cost savings

• Improved compliance and audit trails

• Enhanced scalability

CHALLENGES/LIMITATIONS 🚩

• High initial setup costs

• Complexity in automating unstructured processes

• Potential job displacement concerns

• Continuous maintenance and updates

EXAMPLES 🏁

• Tenaga Nasional Berhad (TNB): Automation of billing and customer service processes.

• Malaysia Airlines: Use of BPA for ticketing and check-in processes.

• Telekom Malaysia: Implementation of RPA for customer support and service management.

FUTURE OUTLOOK 🎊

• Expansion of AI-driven automation

• Greater integration with IoT devices for real-time automation

• Continuous evolution of RPA technologies for more advanced applications

COMMON MOBILE SECURITY THREATS

Malware

Weak PWs & Authentication

Insecure Networks

Data Breaches

MITIGATING THIS 🔒

Enable Device Encryption

Strong PWs Lah!

Install Mobile Security Software

Cautious on 3rd Party App downloads

GROUP 3 ASSIGNMENT
1st August 2024 - 2nd attempt