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Python stack - Coggle Diagram

- - - - Listing
      - Reservation
  - - - trace modifications
        
        possibility to mark "old" answers as "unactive"
      - "system" vs. "normal" answers
      - possibility to have multiple records as (additional bits of) answers to the same question
        
        Good or bad idea ?
        
        Gives flexibility, but how to define the final answer ?
    - - ChatGPT : create topic taxonomy
        
        Stored in topic table
      - Stored in DB question table
        
        Columns : topic, probability, to be reviewed
    - - Listing & reservation data
      - Conversation history
    - - Ask Client to answer them
    - - for ex. Is airport transportation info still valid ?
      - in doubt : ask client validation
      - Finally : store in Answers table
        
        If > coverage threshold
        
        Bot can go live
  - - - Prompt templating library ?
        
        Prompt includes variable content
        
        Reservation JSON
        
        Client FAQ JSON
        
        User's question verbatim
        
        Topics Taxonomy JSON
    - - Natively included in GPT-4o
        
        No need to pass Conversation history
      - Store Reservation & FAQ JSONs in Redis at Reservation creation to simplify workload for the rest of interactions with ChatGPT
    - - Feedback
        
        Classifies topic addressed by the user
        
        Assess user's sentiment
        
        Store conversation history in DB
      - Action required
        
        Identifies problems / urgent situations
        
        Notifies
        
        Client
        
        Maintenance
        
        New task in agenda
        
        Writes summary into the reservation platform if necessary
        
        Identify unanswered questions
        
        Adds to FAQ
    - - Recognizes specific intentions where ChatGPT could potentially take action through APIs
        
        Examples
        
        Glovo order
        
        Restaurant reservation
        
        Book a cab
    - - Find out if guest has whatsapp (use API)
        
        Ask guest if he prefers whatsapp
    - - Reservation created
      - 48h before checkin
      - Checkin day, morning
      - 24h into stay, morning
      - 24h before checkout, evening
      - Checkout day, evening
  - - - ChatGPT : draft a proper JSON from the query result
        
        Define rules if multiple answers
  - - - Pandas on data
- - - - SQLAlchemy tools
      - Psycopg tools
- - - - Dashboard
      - FAQ completion
      - Inbox
      - Settings
        
        Real-time client feedback on his whatsapp
      - Payment
- - - - Reservations
      - Calendar
      - Listings
      - Messages