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PSA: Q1 - Coggle Diagram
PSA: Q1
CHARACTERISTICS OF PUBLIC SECTOR IN MALAYSIA
PPE
Used to provide public services rather than to generate profit
Public Accountability
Accountable to citizens and must operate transparently
Ensure align with public interest & legal standards
Multiple Objectives
To provide service, not to generate profit
Include social welfare, environmental protection
Lack of Equity Ownership
No shareholders
Ownership belongs to public at large (benefits are distributed to citizens)
The Importance of Budget
Crucial for planning and controlling finances
Ensure that funds are allocated efficiently
Nature of Resources
Resources come from taxes and gov funding
PROBLEMS OF GOV ADMINISTRATION
Bureaucracy
Involve multiple layers of approval and extensive paperwork
Slow down decision making and action - make simple tasks unnecessarily complicated
Lack of Accountability
Not clear who is responsible for certain decisions or actions
Poor management - no one is directly accountable
Resistance to Change
Resistant to new ideas and innovations
Avoid risk - miss opportunity to improve
Resource Misallocation
Sometimes allocate resources based on political considerations
Wasteful spending on projects that are not priorities - lead to poor service delivery