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Chatbots - Coggle Diagram
Chatbots
Benefits of chatbot
Allows organized interaction with consumer 24/7
Less manpower need for customer service
Provides fast and mostly accurate information
Chat data can be analyzed to boost sales
Dialogflow
Allows user to
build
test
launch
and improve a chatbot
Agent
Handles conversation with customers
Training is needed
Classify intents
follow-up intents
Entities
Telegram chatbot
BotFather