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CHATBOTS - Coggle Diagram
CHATBOTS
ADVANTAGES OF CHATBOTS
Bots Can Relieve Workload of Human Agents
Chatbot Data can be Analysed
Bots Can Retrieve Information and Respond Quickly
BENEFITS OF DIALOGFLOW
minimal coding and is suitable for anyone who can effectively use a computer and web broswer
There are existing templates for building your chatbot
build a chatbot all within the Dialogflow cloud platform on a web browser
powered by Google's machine learning and has the cognitive ability to understand and reply in the natural language
HOW TO CREATE A AGENT IN DIALOGFLOW
STEP 1: Login to Dialogflow
STEP 2: CLICK 'Create Agent'
STEP 3: Give Agent a name
HOW TO SET UP INTENTS IN DIALOGFLOW
Step 1: Click on "Default Welcome Intent"
Step 7: Create Intent - "Types of Service"
Step 5: Click "Save" and go back to "Intents"
Step 8: Add These Intents Too!
Step 4: Try the "Default Welcome Intent"
Step 3: Entities and Responses
Step 2: Training Phrases (under Default Welcome Intent)
Step 6: Create New Intents
FOLLOW-UP INTENTS
STEP 1: Add Follow-up Intent for "Servicing"
STEP 2: Configure the Follow-up Intent
STEP 3: Create Another Follow-up Intent under "Servicing" Intent
DEFINE ENTITIES IN DIALOGFLOW
STEP 4: Modify Training Phrases to Recognise Entity
STEP 5: Test Your "Rental" Intent
STEP 3: Go to the "Rental" Intent to Add Parameter
STEP 6: Using Placeholders in Response
STEP 2: Name the entity "VehType"
STEP 7: System Entities
STEP 1: Create Entity
INTEGRATE CHATBOT TO TELEGRAM
Step 5: Chatbot Username
Step 6: Chatbot Token
Step 4: Give Your Chatbot a Name
Step 7: In Dialogflow, Click "Integrations" and Select "Telegram"
Step 3: Create Your Chatbot
Step 2: Press the "START" button
Step 8: Key Token Key into Dialogflow
Step 9: Try Your Live Chatbot
Step 1: Search "botfather" in Telegram
TRAIN YOUR CHATBOT AND MISCELLANEOUS
Step 3: Use the "Validation" Tool to Evaluate Chatbot
Step 4: Accessing Chat Conversations
Step 2: Enable "Agent Validation" under Agent Settings
Step 5: Training Based on Chat Conversations
Step 1: Enable "Small Talk"