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Chatbots - Coggle Diagram
Chatbots
Advantages of using it
Bots can relieve workload of human agents
Bots can retrieve information and respond quickly.
Chatbot data can be analyzed.
Although the people who worked at customer service center, personable bots can answer the questions.
How does Dialogflow works?
the extracted data means a parameter or entity type.
When an intent matches, it extracts specific information from end-user expression.
It starts to begin from the end-user expression.
It can be built through platforms such as IBM Watson Assistant or Google Dialogflow.
Google Dialogflow uses Natural Language Processing which can train computers to understand and process the natural human language.
Benefits of using Google Dialogflow are build, test, launch and improve our chatbot.
Integrate chatbot to telegram
Agent needs to be built and trained to reply to the conversations.
Log in to dialogflow and create agent
Follow-up intents
Train your chatbot and miscellaneous.
Define entities in dialogflow
Set up intents in dialogflow
Dialogflow agent can handle human language