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Lesson 10: Chatbots - Coggle Diagram
Lesson 10: Chatbots
Google Diagflow
Build
Test
Launch
Improve
Agents
Can understand human language
Needs to be trained
Intents
End-user expression
Entities
Structured extracted data
Building chatbot using Dialogflow
Create agent
Set up intents
Follow-up intents
Define entities
Integrate chatbot to application
Train chatbot
Functions of chatbots
24 hours interaction between customers and businesses.
Relocation of manpower to other areas of work.
Quick and easy access to information
Data analysis