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Directing - Coggle Diagram
Directing
Communication
Importance
Helps employees understand their role 🧑🏭
Helps with coordination
Helps in building employee morale 😊
Helps achieve cooperation of staff📊
Types
Basis of Channel
Formal Communication 📝
Informal Communication 🗣️
Basis of Direction
Upward Communication 🔼
Downward Communication 🔽
Horizontal Communication ↔️
Diagonal Communication ↗️↖️
Basis of Mode
Verbal communication 📞📜
Non-verbal Communication 🤝
Barriers
Semantic
Symbols with different meanings
Badly expressed message
Unclarified assumptions
Faulty translation
Psychological
Lack of attention
Loss by transmission
Distrust
Premature evaluation 🚫
Organisational
Rules and regulations
Status
Organisational policies
Complex organisational structure
Personal
Fear of challenging authority
Lack of confidence
Unwilling to communicate
Lack of incentive
Overcoming Barriers
Consult others
Communicate as per needs of receiver
Good listener 👂
Clarify before communicating
Proper feedback
Follow up communication
Supervision
Functions
Link between top management and employees
Creating ideal atmosphere
Guiding the workers
Quality output
Feedback
Importance
Link between top and middle management
Mouthpiece of management for communicating its ideas
Spokesperson of subordinates
Maintains cordial relations with seniors and workers
Motivation
Importance
Maximum utilization of resources
Reduce absenteeism
Sense of belongingess
reduce complaints and grievances
Maslow's Theory of Needs
Self-Actualisation Needs🌱
Esteem Needs🏅
Belongingness Needs💞
Safety Needs🛡️💼
Physiological Needs🍔🏠👕
Financial vs non-financial incentives
Financial Incentives
Pay and allowance💵
Bonus🎉
Commission📈
Retirement benefits🏖️
Perquisites🚗
Non financial incentives
Career advancement🚀
Employee recognition🎖️
Employee participation🤝
Status
Leadership
Importance
Improves employee performance
Builds employee confidence
Builds employee morale😊
Qualities of a Leader
Professionally competent📚
Intelligent🧠
Sense of fair play⚖️
Sense of responsibility✅
initiative and perseverance🔄
effective communication📢