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Cap One - Coggle Diagram
Cap One
US CARDS
Vanessa Alarcon
BCS
Chat (Chat Collections)
Andrea Almanza/Catalina Aguirre
Core (Core Spanish)
Andrea Almanza /Catalina Aguirre
Guru Servicing (Gurus de core)
Gurus Collections (Gurus Chat)
FDO
Fraud Transaction
Catalina Aguirre
TSC
Catalina Aguirre
FDO Gurus
Retail Bank
Sergio Masis
NPS
CX VOICE
Daniela Martinez
CPR
Raquel Ruiz
Profile LB
CX VOICE
Daniela Martinez
Small Business
Daniela Martinez
Profile SJ
CX VOICE
Daniela Martinez
WFM
Mario Aguero/ Kathia Marenco
Fernando Oviedo
US Cards
Esteban Martinez
Retail Bank
Reporting
Maria Solano (Ale)
weekly hours report
Pedro Medrano