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SKILLS, QUALITIES, : - Coggle Diagram
SKILLS
Managing
Informatons
Customer relations
Services
Events
Transmission
Informations
Advice
Guidance
Express clearly
writting
orally
Knowledge of computer tools
Positive atitude
Apropriate behaviour
Knowledge of reception procedures
Dress codes
QUALITIES
Listening
Empathy
Créativity
Taking initiative
Service and interpersonal skills
smily and pleasant
Calmness
patience
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